Killeen Family Health

Hannah Herbert a year ago

Worst clinic I have been to. Honestly ridiculous! You can’t enter the clinic unless you have a mask and they only accept cash, which doesn’t sound too bad until you show up for your appointment with only 10-15 minutes to figure out how to get these things before they cancel your appointment. Also, they do NOT notify you beforehand. This review is strictly on the operation of the clinic NOT any of the staff personally.

ManiacalLaugh a year ago

Horrible clinic!!! First let me start off with Ive been seeing Khadim for years and the clinic was okay but, has Slowly become worse. All the bad reviews on the receptionist are all true. Melissa and all the other girls are super rude, in person and on the phone, They pick and choose who they want to be nice to. Also they say Theyre open till 4, thats a straight up LIE!! They should be advertising the correct time, anytime i call at 3, no ones there and the have some person who knows nothing answer phones just to tell me call back tomorrow or Monday. At that point just say yall are closed at 3 rather than falsley putting times. Second, they still enforce all patients to wear masks and if you don't have one on hand you have to to pay $1 to get a mask otherwise they'll cancel your appointment and wont see you; which leads me up to, that they only accept cash now. They used to do card and cash but, not anymore! Now lastly, Kadhim. She doesn't seem to actually care about my main medical problems or concerns i have. she always refers back to issues that arent relevant to why i went to see her in the first place. Ive always felt unwelcome and as if my issues are being disregarded.

Velve McKinnie a year ago

The front desk clerk (Melisa) is very rude and has no people skills. Dr Kadhim is a very good doctor and listens to your concerns and treats them accordingly. That front Desk clerk is the only problem at Killeen Family Health.

Mike Huffman Edited 3 years ago

Not sure why all the bad reviews from other people,but I've always been treated very nice! The front desk lady's are always smiling and joking.Very down to earth. The Doctor,well she is great! And my nurse is very kind and nice! And I’ve been going here 6-7 years They are all awesome!!!

Caroline Smith 7 years ago

I’ve been coming to this clinic for over 10 years. I LOVE my Dr. Kadhim! She’s amazing! She takes her time listening to your concerns and discusses treatment in detail with you! She let’s you know exactly what, how and when! Everybody complains about how their doctors don’t listen and don’t take time for you... well she DOES! That’s why you may have to wait sometimes beyond your appointment time! But rest assured she will give you the same time and care as she did to the previous and the following patient! She sometimes stays super late to accommodate us! And for all of those bad comments about the front staff... they have a lot on their plate! Especially Melissa! She’s awesome! Let’s be honest for all of us that have been in customer service, which is what this is, some customers can not be pleased no matter how hard you try! Especially on the phone! People can be so rude! We have all vented out loud before!! I know I have!!! It’s not easy to maintain your composure sometimes! So give those ladies a break y’all!! We’re all human!